German-speaking Customer Advisor for Airbnb (m/w/d)

Are you a German speaker? Would you like to develop your career in an innovative and fast-growing company based in Athens? We offer you an exciting position with great benefits and opportunities in sunny Greece.

We are looking for German speakers to provide high-quality customer service via different channels. If that sounds like you, read on and apply!

About the Company:

Work for a world-known American company that operates an online marketplace for lodging, primarily homestays for holiday rentals and tourism activities. Their platform is accessible via website and mobile app.

Your Profile

- German speaker and fluent in English

- Excellent communication and interpersonal skills

- Ability to troubleshoot

- Good MS Office skills

- Customer orientation

- Ability to multitask, prioritize, and manage time effectively

- Holder of valid Passport ID and a yellow card (for EU citizens) or a valid residence permit (for non-EU citizens)

- Holder of AMKA, AFM, and Greek IBAN (or of another country of the UE)

Your Responsibilities

- Management of incoming calls

- Diagnosis and analysis of issues encountered by the clients

- Build relationships of trust through open and interactive communication - Identify and assess customers’ needs to achieve satisfaction - Provide accurate and complete information by using the right methods/tools - Log and analyze technical service inquiries and identify trends - Follow communication procedures, guidelines and policies

️ Benefits

- Competitive salary

- Possibilities to join the international mobility program

- Join a dynamic work environment

- Work remotely from everywhere in Greece

- Private health insurance from day one

- Performance bonus

Work for an innovative, technology-driven company in the capital of Greece! Don’t miss this chance and get this job with exciting challenges ahead! Explore Athens, have the best time and discover places to visit.